Privacy Policy
At IM Engineering Services, we are committed to protecting the privacy and personal information of our clients and users. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our engineering-based services, including Engineering Staff Augmentation Services, Computational Fluid Dynamics (CFD) Services, Economic and Financial Analysis Services, CAD Drafting Services, Building Information Modeling (BIM) Services, MEP Engineering & MEP Design Services, and Dams & Hydropower Engineering Services provided through our specialized engineering workforce model.
1. Information We Collect
We may collect the following types of information:
Personal Information
This includes your name, email address, phone number, company information, and any other data you share when you contact us, fill out a form, or inquire about our engineering services.
SMS Consent Data
If you opt in to receive SMS notifications, we collect and store your phone number along with your consent status.
Project Information
We collect details related to the specifications, scope, goals, requirements, and technical documents associated with your engineering project.
Usage Data
We may collect technical data such as IP addresses, browser type, device information, and browsing activity through cookies and analytics tools to enhance our website performance and service delivery.
2. How We Use Your Information
We use the information we collect for purposes including:
To communicate with you regarding inquiries, proposals, project updates, engineering deliverables, and service-related notices.
To provide and improve our engineering services, including
Engineering Staff Augmentation, CFD modeling, economic & financial analysis, CAD drafting, BIM services, MEP design, and hydropower engineering.To send SMS notifications (if opted in), including appointment reminders, billing updates, project alerts, and service notifications.
To customize engineering solutions according to your business or project needs.
To analyze usage patterns and optimize our website for better performance and user experience.
To comply with legal obligations and protect the integrity and security of our data systems.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
SMS-Specific Clause
Phone numbers and SMS consent information collected for messaging purposes will not be shared with any third party or affiliate for marketing.
Service Providers
We may share information with vetted engineering partners, consultants, or technology providers who support the delivery of our services, under strict confidentiality and data protection agreements.
Legal Compliance
Information may be disclosed to comply with legal requirements, regulatory obligations, or valid requests by public authorities.
4. SMS Communication Terms
If you choose to receive SMS communications from us, the following terms apply:
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Message Types: Project updates, appointment reminders, billing messages, and service notifications.
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Frequency: Up to 2 messages per week.
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Opt-In Methods: Online forms, verbal consent, email consent, or written forms.
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Opt-Out Options: Reply “STOP” at any time to unsubscribe. Reply “HELP” for assistance.
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Fees: Standard carrier messaging rates may apply.
5. Data Security
We implement strong security measures to protect your data, including encrypted data storage, restricted access, secure servers, and compliance with industry-standard cybersecurity practices. We take reasonable steps to prevent unauthorized access, misuse, or disclosure of your information.
6. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data, subject to lawful retention requirements
Withdraw consent for email or SMS communications
7. Cookies
Our website uses cookies to improve browsing performance and analyze user behavior. You may manage or disable cookies through your browser settings at any time.
8. Third-Party Links
Our website may include links to external websites. Innovation M Services is not responsible for the content, data policies, or practices of third-party sites. Users are encouraged to review their respective privacy policies before submitting personal information.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect company changes, service updates, or legal requirements. Any updates will be posted on this page, along with a revised effective date.
10. Contact Us
info@innovationmservices.com
+1-541-632-8772
This Privacy Policy ensures that your personal information is handled with care and in compliance with legal standards while benefiting from our Engineering Staff Augmentation Services, Computational Fluid Dynamics (CFD) Services, Economic and Financial Analysis Services, CAD Drafting Services, Building Information Modeling (BIM) Services, MEP Engineering and MEP Design Services, and Dams & Hydropower Engineering Services provided through our specialized engineering workforce model.
